‘Jacqui, Jodie, David and the team at Natural Grace,
Natural Grace; a name befitting of the kindness, professionalism and support our family received from you all.
Jacqui, from the first phone call you took all of the worry and confusion out of ‘what happens next?’ which gave our family time to just be present with our grief. The second phone call later that night, saying Leon was tucked up in bed and was looking rested, set the tone and the pace for the next few days and when it was needed you gently guided us through the endless paperwork, legalities and decisions which needed to be made for the care of Leon and preparation for his funeral. Somehow you managed to keep the Rumbles on track. Thank you for going above and beyond.
It feels odd to say how much I appreciated my time spent in the Sanctuary with Leon. The room had such a warm, safe and natural feeling about it that to just sit with Leon and hold his hand felt peaceful. I was apprehensive about bringing the girls in at first, I wasn’t sure if it was for the right reasons but your Sanctuary allowed them to overcome curiosity and fear, deal with their anger, their sadness, their memories………..I saw two very different girls at the funeral; a peaceful empowerment that allowed them to be present during the service and wake afterwards. Thank you again.’